3 day 2 night Vacation Certificates:
Can I select which
hotel I will be staying in?
- No, you can not select which hotel you will stay
in. Worldwide Travel Center is constantly working with resorts and
hotels all over the country to find availability for our clients.
Availability and hotels change constantly given different vacation seasons
and room allotments allocated for Worldwide Travel Center clients.
We can not confirm hotel availability until we receive the client's
refundable reservation guarantee and we have written confirmation from the
hotel in the destination area. Only then can we let the client know
the specific information about their accommodations.
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Can I
extend my certificate expiration date?
- Yes, you can renew your certificate for US$ 15.00,
which adds a year to your certificate's expiration date. Your
certificate expires one (1) year after the issue date. Travel must
be COMPLETED while your certificate is still valid and not expired.
- To Renew: Mail a copy of your
certificate and your US$ 15.00 payment to
Worldwide Travel Center prior to
your certificate's expiration. If sending your deposit in at the same
time, please make two separate payments. In other words, write a
separate renewal fee check and a separate deposit check.
- Important: Retain your original
certificate. This offer is invalid without the original certificate.
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My certificate is over a year old, can I still use it?
- Your certificate may be renewed prior to its expiration date for a US$15.00 renewal fee.
Mail a copy of your certificate and payment to
Worldwide Travel Center to
renew.
- Retain your original certificate. This offer is invalid without the original certificate.
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What
do I do if I want to reschedule?
- You may reschedule your reservation by calling the
Reservation Call Center, depending on availability, up to fifteen days prior to your arrival date.
A $25.00 reschedule fee applies.
- All reschedule requests must be made through
Worldwide Travel Center. Specific hotels or resorts are not able to make any changes to any reservation.
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What do
I do if I want to cancel?
- You may cancel your reservation without penalty by
sending your request via certified mail to
Worldwide Travel Center postmarked no less than 30 days prior to your arrival date.
- No cancellations are accepted via telephone.
- After you cancel, if you make another reservation a
rescheduling fee of US$25.00 will apply.
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Cruise and Condominium Vacations:
What are the
steps for making cruise reservations?
- Steps for reserving a Cruise:
Step 1. You must have a valid certificate that has been signed and
dated by a participating sponsor.
Step 2. You must validate your cruise offer. To validate your
cruise offer, you must complete and mail in the
certificate within 30 days of issuance by your participating sponsor
(determined by the postmark date) along with a US$50 per person (double
occupancy required) processing fee .
Step 3. Once we receive your valid certificate and processing fee, we will
mail you a
reservation request form.
Step 4. You must fill out all fields on the reservation request
form, date it, sign it and send it back with US$90 per person for
non-commission fares and taxes. All the conditions must be completed a
minimum of 90 days prior to travel.
Step 5. We will contact you via phone to discuss your cruise
options.
Step 6. Enjoy your Cruise!
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What are the
steps for making condo reservations?
- Steps for reserving a Condominium Vacation:
Step 1. You must have a valid certificate that has been signed and
dated by a participating sponsor.
Step 2. You must completely fill out and mail in the
certificate a minimum of 60 days in advance of your desired arrival
date (90 days advance improves options)
with US$19 per person per night to cover taxes, maid service,
and administration fees for a minimum of 7 nights. Credit card
information and signature must appear on reservation form authorizing the
host resort to charge a US$500.00 refundable security deposit to the card.
Step 3. Once we receive your valid certificate and fee, we will check for
availability.
Step 4. We will contact you via phone to discuss your condominium
vacation options.
Step 5. Enjoy your Condominium Vacation!
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How do I
request a Cruise or Condo reservation online?
- Currently, reservations for Cruise and Condominium
Vacations must be mailed to
Worldwide Travel Center. There is no method for
making a Cruise or Condo reservation online.
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During
What hours should I call?
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Does WTC send a confirmation once they receive my mailed certificate?
- For a Cruise, we will send you a reservation
request form by mail once we receive your valid certificate.
- For a Condominium Vacation, after we receive your
valid certificate, we check availability and then call you to discuss your
condominium vacation options.
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How many days
before travel must I reserve my trip?
- For a Cruise, you must make your reservation
a minimum of 90 days
before travel.
- For a Condominium Vacation, you must make your
reservation a minimum of 60 days before travel.
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How long
before I hear from WTC?
- As soon as we have your information, we will get
back to you.
What
form of payments do you accept?
- For the Cruise and Condominium Vacations Worldwide
Travel Center accepts credit cards, certified checks, cashier's checks,
money orders, and personal checks only. We do not accept
cash.
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How do I
cancel/refund?
- To cancel, call Condo and Cruise department at
Worldwide Travel Center at
1-888-331-3331.
Note:
- Once the Cruise is booked by
Worldwide Travel Center, there are NO
CANCELLATIONS.
- Once the Condominium Vacation is booked
by Worldwide Travel Center, there are
NO CANCELLATIONS.
- If you cancel the Condominium Vacation prior to
booking the reservation you will receive a full refund.
- If you cancel the Cruise prior to booking you will
receive the non-commission fares and taxes back, the processing fee is
non-refundable.
- You are subject to any charges incurred by
Worldwide Travel Center.
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Can
I bring my children on the Cruise?
- Yes, you can bring your children. Each additional
person must pay a full fare regardless of age.
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How much is
my certificate worth?
- This offer is not for retail sale and invalid if
purchased, bartered, auctioned or not acquired
from an authorized sponsor. This offer has no cash value.
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